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This privacy policy sets out how Severn IT Services uses and protects any information that you give Severn IT Services when you use this website. Severn IT Services is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Severn IT Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2009.

Information we collect...
We may collect the following information from you;

  • your name
  • contact information including your email address
  • your telephone number
  • demographic information such as postcode and preferences
  • other information releveant to our operations

What we do with the information we gather...
We require this information in order to understand your needs and provide you with a better services, and in particular for the following reasons;

  • internal record keeping.
  • we may use the information to improve our products and services.
  • we may periodically send relevant, informative emails about services that you have used in the past - in order to keep you up to date.
  • we may also use your contact details to inform you of important changes that we are making, where these changes will have a direct impact upon you.
  • to contact you as a result of you completing our online contact form, or as a result of you sending us your contact details via electronic mail.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedure to safeguard and secure the information we collect online.

How we use cookies...
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic logging cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites...
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We take care to ensure that the websites we link to are reputable, but this is no replacement for exercising general browsing caution.

Controlling your personal information...
You may choose to restrict the collection or use of your personal information in the following ways;

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indiciate that you do not want the information to be used by anybody (including ourselves) for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may chance your mind at any time by writing to or emailing us at privacy@severnit.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information relevant to services that you have expressed an interest in.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on your please email privacy@severnit.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.